Sunday, 6 April 2014

What factors create an effective online LLN programme for adults?


Brinthaupt, Fisher, Gardner, Raffo and Woodward (2011) argue that online teaching is not just an add-on to the traditional face-to-face teaching situation but rather is different. Yes, it can have limitations compared with the traditional classroom but it can also offer greater advantages, a greater flexibility.  Just what factors make a successful online literacy and numeracy course for adults are the subject of this blog.
 
In many respects, online learning has the same basic fundamentals as face-to-face learning. First, the learning objectives are of prime concern. In online learning, the technology exits to facilitate the meeting of these objectives by the learners. The means of achieving these objectives is a pedagogy which ensures students are engaged and stimulated intellectually. Next, an online course is learner centred offering multiple ways in which learners can engage with the content and with peers and staff (Brinthaupt et al., 2011).

So, what do people mean when they talk about online learning? Does it mean that a course is offered only online or does it mean that there is a mix between online learning and face-to-face teaching? Sanders(2006)  argues that there are times when online learning can not totally replace face-to-face interaction. Where this physical presence is not possible, care must be taken with the type of technology chosen in order to meet the required learning outcomes. However,Ladyshewsky (2013) confidently states that online learning “can be as effective as face-to-face learning” (p.2). Although it could also be argued that this depends upon the cohort of students – are they highly motivated, for example are they postgraduate students? Is the course only available online and does the fact that it is offered solely online suit many students?  The factors which affect the success of an online course may also include not so much the course itself but who is taking it. Another variable which may determine the success of the course could be the size of the class. If online learning is viewed as a cost cutting measure by an institution, then large class sizes may affect the success of an online course. Thus, factors which determine the success of an online course are complex but there are some which have been shown to be effective and these will be discussed in the following paragraphs.

The successful implementation of an online course starts with the educators who have to be clear about the learning objectives, which part of the traditional course they want kept (if moving solely online)  and most importantly, competent users of the technology. Brinthaupt et al., (2011) note that successful programmes have sufficient lead in times and then ongoing support for educators to become skilled course facilitators. Meetings can be held to discuss the design of new courses (Brinthaupt et al., 2011) and once underway, further discussions can be held to determine which factors are contributing to or hindering success. Educators who are new to this type of learning can also be paired with a more experienced mentor (Bailey & Card, 2009).These examples indicate that an important factor in the success of a course is not only the initial professional development that many educators may receive but also the subsequent ongoing learning.  All these factors require time for reflection (Bailey, & Card, 2009) so staff must have a time allocation to undertake this. However, in reality, staff often face an increasing teaching load as many educational institutions struggle financially. So are institutions, in reality, committed to the necessary time allowance which staff should have in order to allow time to meet and discuss best practice? The Cloudworks site as described by Conole (2010) can help overcome this but postings and reflection still need time.  A failure to provide this time allocation could lead to a less than satisfactory online course and at its extreme, instructor burnout.  
Finally, in this section on educator needs, given that many educators felt under confident with their use of technology (Damoense, 2003) it is important that technical support is readily available. Thus successful online learning requires not only the support of the educators involved but also the institution concerned.
 
Next, if educators are to focus on student success in the online environment as they should, there are two major factors which need to be taken into account. First, there is the need for students to feel socially and cognitively engaged. In order for students to feel connected with the course, the instructor needs to build a community of learning which can be achieved by “students welcoming and acknowledging one another, sharing information about one another, and providing supportive comments about discussion posts and questions” (Ladyshewsky, 2013, p. 3). Students need to feel connected to the each other and importantly to the instructor (Ladyshewsky, 2013). This development of a community of learning and especially, the connection with the instructor, helps the student feel connected to the course and therefore more motivated, which is particularly important when “more self-discipline” (Brinthaupt et al., 2011, “Fostering student engagement”, para.2) is required. It also gives the educator more understanding of student needs which can in turn allow for more flexibility when it comes to deadlines for example (Brinthaupt et al., 2011). In addition, this rapport allows the instructor to make more informed decisions when striking the balance between encouraging independence and giving academic support when needed (Brinthaupt et al., 2011). 

Second, is the need for the student to feel cognitively engaged.  For this to occur, students need to engage collaboratively, in a meaningful way on authentic tasks (Damoense, 2003). Ladyshewsky (2013) notes that there needs to be a balance between the social and cognitive instruction. For example, too many online postings by the educator can lead to student dissatisfaction as it increases student workload. Also, when providing feedback it is important for the educator to give formative feedback as this has more impact on student learning (Ladyshewsky, 2013). To ensure this, timely and appropriate feedback is required (Bailey & Card, 2009). This can be achieved in a number of ways, for example, through discussion boards for whole class discussion or through individual emails. 

There are a number of tools which the educator can use to ensure students are engaged both socially and cognitively. These include blogs, wikis, discussion forums, and videos. All of which can also help address individual learning needs and foster critical thinking.

Finally, as with educators, students need to be competent with the technology. For those who are not, face to face instruction may be required before they undertake a fully online course. Also, all students need access to technical assistance when required.

To conclude, there are certain factors which can facilitate the effective delivery of an online course. However, these factors are complex depending on the students, educators and institutions involved indicating there is no simple answer to the effective deliver of an online course.

References

Bailey, C.J., & Card, K. (2009).Effective pedagogical practices for online teaching: Perception of experienced instructors. Internet and Higher Education, 12, 152-155.doi:10.1016/j.iheduc.2009.08.002

Brinthaupt, T.M., Fisher, L.S., Gardner, J.G., Raffo, D.M., & Woodard, J.B. (2011). What the best online teachers should do. Journal of Online Learning and Teaching, 7(4). Retrieved from http://jolt.merlot.org/vol7no4/brinthaupt_1211.htm

Conole, G. (2010). Facilitating new forms of discourse for learning and teaching: Harnessing the power of Web 2.0 practices. The Journal of Open, Distance and e- Learning 25(2), 141-151.

Damoense, M. (2003). Online learning: Implications for effective learning for higher education in South Africa. Australian Journal of Educational Technology, 19(1). 25-45. Retrieved from http://www.ascilite.org.au/ajet19/damoense.html

Ladyshewsky (2013).Instructor presence in online courses and student satisfaction. International Journal for the Scholarship of Teaching and Learning, 7(1).
Sanders, R. (2003). The Imponderable Bloom: Reconsidering the Role of Technology in Education. Innovate Journal of Online Education, 2(6).

1 comment:

  1. Hi Diana..
    Yes, agree that the whole ‘online, learning process can be a matter of balancing a complex mix of objectives, learner profiles, available resources, tutor capacity, and time constraints. I think that often ‘best practice’ (in my typical tutoring environment anyway, which has low infrastructure capacity) is whatever is possible on any given day due to all manner of variables that can’t really be planned for.
    Mayes and Fowler (Martin & Madigan, 2006) contend that with digital learning ‘the learning itself is not technology driven, but the technology is allowing a fundamental principle of how people learn to flourish in a new global setting’. But I think that that is an overstatement inasmuch as now the digital media are so much part of the learning matrix – or at least the potential learning matrix – that familiarity with the technology itself is often needed to ‘drive’ the learning.
    Also take your point that there can be a wide range of contexts and combinations of electronic and face-to-face tuition that constitute valid digital learning. For instance, some students’ introduction to the online road code practice test may be their first real interaction with the electronic media, and initially seen by them as totally secondary (and preferably avoided) to achieving their main aim of getting a licence. All that is required by them - with varying degrees of en situ tutor support - is that they click the mouse on answer option A, B, C, or D. However to me that is still very much legitimate online learning. Often that basic experience is enough to break down computer-anxiety barriers and next thing they’re using the computer for a whole range of other learning activities.
    Mayes, T., and Fowler, C. (2006). Learners, learning literacy and the pedagogy of e-learning. In Martin, A., & D., Madigan, (Eds), Digital Literacies for Learning (p. 33). London: Facet Publishing.

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